Jimmy Kwok

Senior Product Manager · Hong Kong

I build payment products that move money between fiat and crypto — at scale, and inside the rules.

Senior Product Manager specializing in fiat-crypto payments, PSP integrations, card and bank-transfer payments, and regulated financial infrastructure. I've led products processing $3.5B+ in annual on/off-ramp volume across 20+ PSP integrations and 8+ jurisdictions, with experience spanning crypto, fintech, ecommerce, logistics, and marketplace SaaS.

$3.5B+
Annual on/off-ramp volume
20+
PSP integrations led
8+
Jurisdictions
10+
Years in product

Selected work

All work →

Fiat-Crypto On/Off-Ramps

2022 — Present

OKX

Built and scaled the payment rails that let users move between fiat and crypto, integrating 20+ PSPs across bank transfer and card networks to support $3.5B+ in annual volume.

  • Led integration of 20+ PSPs across bank transfer and card payment rails
  • Supported $3.5B+ USD in annual fiat-crypto on/off-ramp volume
  • Crypto
  • Payments
  • PSP Integrations
  • Compliance

Onboarding & Billing Overhaul

2021 — 2022

Serai by HSBC

Rebuilt the onboarding funnel for HSBC's B2B marketplace, nearly doubling conversion, and shipped RFQ, messaging, auth, and billing capabilities end to end.

  • Improved onboarding conversion from 38% to 70%
  • Delivered RFQ, CometChat messaging, Auth0 auth, and Chargebee/Stripe billing
  • Fintech
  • Onboarding
  • SaaS Billing
  • Conversion

Multi-Carrier Shipping API

2016 — 2019

Veeqo (acquired by Amazon)

Led product for a shipping API processing 20M+ shipments a year, unifying 15+ carrier integrations for rates, labels, and tracking.

  • Processed 20M+ shipments annually
  • Unified 15+ provider integrations for rates, labels, and tracking
  • Ecommerce
  • APIs
  • Logistics

Ops & Growth Tooling

2014 — 2016

ParcelBright (acquired by Veeqo)

As COO of an early-stage shipping startup, I built the internal tooling that kept operations lean and drove growth — the company was later acquired by Veeqo.

  • Built invoice reconciliation tooling saving £200k annually
  • Built lead-generation tooling that sourced 150k business leads
  • Startup
  • Operations
  • Automation
  • Growth

What colleagues say

Jimmy is a very experienced and extremely competent person. He completely owned the operations of the company, always making sure we could improve our processes so we could be as efficient as possible. The fact that he is very technical allowed him to not only fully understand our platform, but also make valuable contributions tech-wise and product-wise. Furthermore, Jimmy was one of our initial customers as well, which gave him the tools to push our team harder in order to deliver better results. Despite his young age, I think his toolbox is full of great surprises and I would not hesitate one second in recommending Jimmy.
Carlos Vilhena
CTO at IDlayr
Jimmy is a laser-focused person, always on top of his game, always available to help. Very customer-oriented, Jimmy goes the extra mile to ensure his work has no loose ends. On the personal side, is a very cheerful person, very positive and available. I fully recommend Jimmy, I had a great time working with him and would be thrilled to work again with him in the future.
Ivo Jesus
Senior Software Engineer | Agentic Engineering Manager
Jimmy is extremely committed to providing the slickest operations process in every department. Notably his attitude to forward-thinking entrepreneurship and critical analysis means that Jimmy never stops thinking about improving efficiency and synergy within a company. A pleasure to work alongside and to learn from, and he created instant rapport with anyone he met.
Tom Hanks
Head of Sales @ Sunsave